Organizational Behavior by Robbins & Judge (Summary & Overview)

Robbins and Judge’s 2008 book, titled “Organizational Behavior”, covers a variety of topics in organizational behavior and its importance in organizational success.

Chapter 5 talks about interpersonal skills and their role in the effectiveness of the workplace, as well as the functions and roles managers are typically expected to address in the organization. The chapter also discusses what organizational behavior is and how it is manifested in the organization.

In addition, Chapter 5 shows that organizational behavior is important in understanding issues in the workplace and developing the workplace. The authors then discuss some of the main disciplines that are contributors to theory in organizational behavior. Overall, this chapter shows that organizational behavior can be very subjective and issues and solutions vary from case to case.

In Chapter 6, Robbins and Judge talk about motivation and its effect on organizational behavior. This chapter covers the three elements of motivation, which are intensity, direction and persistence. As part of the discussion on the theories of motivation, the authors tackle Maslow’s Hierarchy of Needs, as well as Alderfer’s ERG. The chapter also includes a discussion of McGregor’s Theory X and Theory Y, as well as Herzberg’s Two-Factor Theory. Also, McClelland’s Theory of Needs is explained in the chapter. In examining rewards (intrinsic and extrinsic), the authors discuss the Cognitive Evaluation Theory. In addition, there is also a comparison of the reinforcement theory against the goal-setting theory. Robbins and Judge also show the importance of the equity theory in ensuring organizational justice, which affect organizational behavior. Some insights on the applications of these theories are then provided.

Chapter 7 covers a discussion of the application of motivational theories in actual workplace situations to influence organizational behavior. Included in this chapter is the Job Characteristics Model and how it can be used as a way of motivating employees. In addition, Robbins and Judge explain how jobs should be redesigned to optimize organizational behavior. Also, some work arrangements are provided and described in terms of their effects on employee motivation. The authors also show how variable pay and flexible benefits can be sources of motivation for employees.

In Chapter 8, Robbins and Judge discuss emotions and moods in the context of the organization. The authors discuss the nature and importance of emotions in the organizational behavior. The sources emotions are also identified in the chapter. The various sources of moods are also discussed. The chapter also explains the concept and effect of emotional labor the performance of employees. The affective events theory is then explained as an important way of influencing the organizational behavior of people in the workplace. Robbins and Judge also indicate that emotional intelligence can be used a factor in ensuring motivation in the workplace. Emotion and mood are also shown to vary depending on the cultural context of the organization.

Chapter 9 talks about group behavior and how it impacts organizational behavior and performance. There are different types of groups: formal groups and informal groups. These groups are developed in five stages: (1) forming, (2) storming, (3) norming, (4) performing and (5) adjourning. The roles of members in a group can change depending on the situation where the group performs. Robbins and Judge also show that group norms and an individual’s role or position in the group can influence his/her behavior. The size of a group also affects how well the group performs in certain situations. Overall, this chapter shows the importance of group decision making in organizational behavior and organizational performance.

In Chapter 10, Robbins & Judge discuss work teams and their role in the organization and organizational behavior. There are four types of work teams: problem solving teams, self-managed teams, cross-functional teams and virtual teams. This chapter shows that it is beneficial for organizations to create team players and to use teams when necessary to ensure success of the organization through positive organizational behavior.

Application on Organizational Behavior Concerns

Robbins and Judge’s book covers some of the main concepts and principles in organizational behavior management. The book shows that it is necessary to consider these concepts and principles to optimize organizational behavior to match performance goals.

Reference
  • Robbins, S.P. & Judge, T.A. (2008). Organizational Behavior, 13th ed. Prentice Hall.
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