3M Company (Minnesota Mining and Manufacturing Company) started in the early 1900s in Minnesota. The company is frequently regarded as an innovator and contributor of new products and ideas. For example, 3M was the first to introduce waterproof sandpaper. The company was also the first to introduce masking tape. The company is known for its innovative position in the industry. Innovation in the organizational culture of 3M is a major factor that contributes to business growth and development. Success in this business is linked mainly to innovation. Thus, 3M is a major industry player because of its innovative capabilities. These capabilities define the potential of the business, as well as its capacity to address issues in the industry environment and the global market. As a major firm in the industry, 3M must maintain an organizational structure and management philosophy that consider the changing dynamics of the global market.
This article gives an overview of 3M, its industry, organizational structure, and management philosophy. Internal business characteristics and the external factors in the global market are considered in how 3M approaches its strategic goals for its multinational operations.
Industry: 3M’s Operations, Diversification & Stability
The operations of 3M are mainly in the manufacturing industry. Almost all of the products of the company are developed and manufactured at its facilities and distributed worldwide. The company has a number of businesses mainly within the manufacturing industry: healthcare products, consumer products, electronics, and transportation products. These businesses indicate that 3M has grown from its original business, expanding to exploit opportunities in various markets. Also, considering its potential for expansion, it is expectable for the company to enter new markets in the future.
The significant diversification of 3M’s business is a way for the firm to address various product demands in the market. This diversification also helps stabilize the company. The global scope of 3M’s business is a factor in this stability. As a global firm, the company profits from various markets. This condition helps reduce business exposure to shocks and decline in one or a few markets.
3M’s Organizational Structure
The operations and characteristics of 3M are connected to the company’s organizational culture and organizational structure. The firm’s culture and structure influence business performance. Business performance and market conditions also affect decisions on organizational structure and culture. Thus, the characteristics of 3M are partly a product of its target markets and how its structure and culture develop.
3M’s organizational structure is mainly hierarchical at the corporate level. The company has large-scale operations in multiple industries. This large organizational size requires top leaders to have strong command and control of the business. For such command and control to be realistically achieved, 3M needs to maintain a hierarchical structure.
3M has operations in different types of markets, such as healthcare, electronics and communications, and transportation. With its company structure, the conglomerate has diverse competitors. 3M maintains a departmental organizational structure under the larger corporate hierarchical structure. This departmental organizational structure ensures that 3M’s different businesses are properly managed. Also, departments have their own unique structures. For example, some departments have a matrix structure, while others are more hierarchical. The matrix organizational structure is used in R&D to support 3M’s innovation through employee contributions.
3M’s Recent Performance
Another point of interest regarding 3M is that the company shows continuing stability in its multinational business operations. The company’s profits and share price remain stable despite uncertainty in the global market. Also, the firm maintains stable performance despite global competition. 3M continues to innovate to ensure long-term competitiveness against current competitors and new entrants.
Management Philosophy
3M’s management philosophy involves three main points: innovation, diversification, and support for employees. Innovation is at the heart of the company. 3M is known for innovative products that continue to compete after many years in the market. Also, the company is highly diversified in terms of industry and market. The brand remains popular and continues to expand globally. Moreover, 3M supports employees to empower them to contribute to innovation processes.
References
- 3M Company Form 10-K.
- 3M Company Leadership – Corporate Officers.
- Aggarwal, A., Baker, H. K., & Joshi, N. A. (2024). Organizational innovation as business strategy: A review and bibliometric analysis. Journal of the Knowledge Economy, 1-27.
- O’Reilly, C., Cao, X., & Sull, D. (2024). Organizational culture archetypes and firm performance. Journal of Business Research, 182, 114780.
- Timeline of 3M History.
- U.S. Environmental Protection Agency – 3M – Lean Six Sigma and Sustainability.
- Wyland, R., Hanson-Rasmussen, N., & Clark, F. (2024). The structure-culture alignment activity: Aligning organizational structure elements with diversity, equity, and inclusion cultural values. Journal of Management Education, 48(1), 141-167.