Whole Foods Market’s mission statement and vision statement guide the business as one of the biggest health food store chains. Founded in 1980 and acquired by Amazon in 2017, Whole Foods maintains its corporate mission’s focus on food products, and adapts its corporate vision statement to global industry trends. Such strategic focus and adaptation addresses competitors, like Walmart, Target, Costco, and Kroger. Also, the corporate vision aligns with the corporate mission to guide Whole Foods Market’s operations management for optimal productivity and efficiency in the grocery and health food retail business.
Whole Foods’ mission statement and vision statement reflect organizational development and strategic decisions. The corporate mission statement responds to healthy lifestyles and other trends noted in the PESTEL/PESTLE analysis of Whole Foods Market. These trends influence retail market conditions and consumer preferences. In addition, the corporate vision statement addresses competition, which exerts a strong force on the business, as described in the Porter’s Five Forces analysis of Whole Foods Market.
Whole Foods’ Corporate Mission Statement
Whole Foods Market’s corporate mission is “to nourish people and the planet. We’re a purpose-driven company that aims to set the standards of excellence for food retailers. Quality is a state of mind at Whole Foods Market.” This mission statement represents the company’s business focus on health foods and related merchandise. The following are the components of Whole Foods’ corporate mission statement:
- Nourishment for people and the planet
- Setting the standards of excellence for food retailers
- Quality as a state of mind
Nourishment is a primary component of Whole Foods’ mission statement. This factor defines the business focus on food and related groceries. This focus reinforces the corporate image as a provider of health foods, accounting for the business strengths shown in the SWOT analysis of Whole Foods Market. Also, in specifying “people and the planet,” the corporate mission statement targets the global food retail market. This market scope influences Whole Foods Market’s marketing mix or 4P. In relation, “the planet” detail in the corporate mission statement guides retail strategies for addressing societal concerns. In this way, Whole Foods Market’s corporate citizenship and social responsibility strategies align with the mission statement.
Excellence is a component of Whole Foods’ corporate mission. In setting excellence, the company aims for leadership in the food retail industry. This component of the mission statement pushes for business competitiveness against Walmart, Costco, 7-Eleven, Dollar Tree, and other firms. Thus, the corporate mission statement challenges Whole Foods to develop its competitive advantages.
The “quality” component of the mission statement complements the goal of excellence to enhance Whole Foods’ industry position. Strategic planning processes ensure quality as a defining factor of the company’s food products and services. This “quality” emphasis in the corporate mission statement requires “quality” measures in Whole Foods Market’s generic strategy for competitive advantage and intensive growth strategies. The “quality” factor and other components of the corporate mission are reflected in the corporate vision statement of the food retail business.
Whole Foods’ Corporate Vision Statement
Whole Foods Market’s corporate vision is to “grow by increasing and investing profits strategically while focusing on four clear priorities: Creating the best customer experience in stores and online, investing in Team Member growth and happiness, delivering exceptional business performance and expanding reach to serve customers in new ways.” This corporate vision is known as the “Growing with Purpose” vision, which reinforces the health food retailer’s commitment to its corporate mission statement. The following are the components of Whole Foods Market’s corporate vision statement:
- Growth by increasing profits
- Growth by investing profits
- The four priorities
Growth is the main factor in Whole Foods’ corporate vision. The company can increase its profits in various ways, including market penetration to reach more shoppers. The vision statement requires the grocery business to implement strategies for higher revenues. These strategies must consider the retail industry environment. For instance, the external analysis of Whole Foods Market shows the significance of competitive rivalry and suppliers’ leverage. To satisfy the “growth” component of its corporate vision statement, the retail company must overcome such external challenges and barriers to business growth.
Whole Foods’ vision statement also points to the goal of growth by investing profits. In investing profits, the company grows existing operations or adds new operations to grow the retail business. New divisions, departments, and operations may modify Whole Foods Market’s corporate structure or organizational structure. Thus, this component of the corporate vision statement may require strategic measures to support change management as the retail business organization grows.
The four priorities in Whole Foods Market’s vision statement guide strategies and tactics to achieve the goal of growth. These priorities include the best customer experience and the growth and happiness of team members, who are the interface between buyers and the company’s grocery stores. These two priorities of the corporate vision statement depend on Whole Foods Market’s organizational culture or corporate culture, which influences human resource management and workplace behaviors. The corporate vision’s other priorities (exceptional business performance and new ways to serve customers) indicate improvements in retail business processes. These two other priorities involve brick-and-mortar and e-commerce operations, which affect the customer-experience priority of Whole Foods’ corporate vision statement.
Assessment of Whole Foods Market’s Corporate Mission & Corporate Vision
Whole Foods Market’s mission statement specifically focuses on nourishment. The details about market scope, excellence in food retailing, and quality are also included. Thus, the corporate mission is appropriate to the retail business, while providing room for adjustments in implementation. The company can interpret and implement the term, “nourishing,” in various ways. Whole Foods’ corporate mission statement informs managerial decisions on business strategies and tactics. It is easy to understand, making it beneficial for the food retailer’s stakeholders, including employees, customers, and suppliers.
Whole Foods Market’s vision statement focuses on business growth. This focus minimizes misinterpretation and allows for specific strategies that support business growth and development in the retail industry. The alignment of Whole Foods’ corporate vision statement with the corporate mission makes the corporate vision statement readily applicable, given that strategic decisions are also based on the corporate mission statement. As it accounts for current retail market trends, the corporate vision statement applies to the company’s current and future operations.
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