Google (Alphabet): Generic Strategies & Growth Strategies

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A Google building entrance in London, United Kingdom. Google’s (Alphabet’s) generic strategies and growth strategies optimize competitive advantages and growth in the IT, consumer electronics, and online services business. (Image adapted from photo by Karollyne Videira Hubert)

Google (Alphabet) applies its generic strategies to maximize its competitive advantages, and applies its intensive growth strategies to ensure the development of its information technology (IT), consumer electronics, and online advertising business.

Competitive advantages through such generic strategies relate to the strengths identified in the SWOT analysis of Google (Alphabet). These competitive advantages empower IT business capabilities for the success of the company’s growth strategies.

The growth strategies and generic competitive strategies ensure that the business thrives in the international market in spite of capable competitors responsible for the strong competitive pressure shown in the Five Forces analysis of Google (Alphabet).

These generic strategies and growth strategies focus on industry leadership goals and product development objectives based on Google’s (Alphabet’s) mission statement and vision statement.

Google’s Generic Strategies (Porter’s Model)

Google’s main generic competitive strategy is cost leadership. In Michael E. Porter’s model, this generic strategy enables competitive advantages based on cost minimization, while the company keeps its broad market scope.

In this business case, Google’s economies of scale support cost leadership as the primary generic strategy. The company’s competitive advantages are developed through cost-effective processes and IT assets that facilitate free products or competitive pricing to attract target customers.

For example, Google’s generic competitive strategy of cost leadership enables the cost-based and price-based competitive advantages of Google Drive against Apple’s iCloud and Microsoft’s OneDrive.

Similarly, this generic strategy leads to the cost-effective systems necessary for the ability to offer Gmail and office productivity software that effectively compete with the email services and office productivity suites of Microsoft and Apple.

Cost leadership is applied in product design, process and capacity design, and other areas of Google’s (Alphabet’s) operations management to maximize economies of scale for the widespread accessibility of products like Search, Android, and desktop and mobile apps.

Additionally, this generic strategy maintains cost-effectiveness and related efficiencies that reinforce Google’s competitive position against other online advertising businesses, such as those of Facebook and Microsoft’s Bing, as well as Amazon and eBay and other firms.

Competitive advantages through Google’s cost leadership also strengthen YouTube against the competing content distribution and video streaming services of Disney, Amazon, Netflix, and Verizon.

Google also applies differentiation as another generic competitive strategy for many of its products. In Porter’s model, the objective of this generic strategy is to make the company and its consumer electronics and IT products stand out against competitors.

For example, this generic strategy is used to differentiate Google Cloud Platform from competitors, like Amazon Web Services (AWS) and Microsoft Azure, in terms of computing power, functions, and other innovative features.

In addition, through differentiation as a generic competitive strategy, the Google Search algorithm evolves over time to integrate artificial intelligence and other technologies to ensure its competitive advantages over Bing and other search engines.

Moreover, this generic competitive strategy of differentiation strengthens the brand value of Google’s consumer electronics against the laptops, tablets, and smartphones of competitors, such as Apple, Microsoft, Sony, and Samsung.

Thus, a strategic objective based on Google’s generic strategy of differentiation is to develop new innovative products and to enhance the uniqueness and distinguishing features of existing products, such as Pixel smartphones.

Google’s differentiation partly benefits from cost-effectiveness, which is supported through the generic competitive strategy of cost leadership. Cost-effectiveness and related economies of scale create cost-based financial advantages for exploring innovative options for differentiation.

Google’s Growth Strategies (Ansoff Matrix)

Market Penetration (Primary). Google primarily relies on market penetration as its growth strategy. Based on Igor Ansoff’s matrix, the objective of this growth strategy is to acquire more customers from the company’s current markets.

For example, Google aims to increase its share of the online advertising market. A bigger market share equates to further business growth and a higher capacity to explore more business opportunities in IT, consumer electronics, and beyond.

Similarly, Google’s growth strategy of market penetration aims to gain more customers (users) for YouTube, Search, Google Cloud Platform, Google Drive, Pixel devices, web-based productivity software, and other products.

This intensive growth strategy depends on how Google (Alphabet) uses its marketing mix (4P) to grow the business. For example, business growth is supported through promotion tactics and the places or channels used for distributing Pixel smartphones.

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A Google Street View car in California. Google’s (Alphabet’s) growth strategies and generic strategies highlight cost-effectiveness for competitive advantages in growing the IT business. (Image adapted from photo by Suzy Brooks)

In implementing market penetration as a growth strategy, Google’s generic strategy of differentiation ensures competitive software and hardware product designs that can penetrate markets and increase the company’s market share.

Google’s generic competitive strategy of cost leadership also supports market penetration through cost-based advantages for setting competitive prices to gain new customers or users and grow the company’s market share.

Product Development (Secondary). Google applies the growth strategy of product development through design and innovation. In the Ansoff matrix, the strategic objective of product development is to grow the business through new or improved products.

Technological innovation is at the core of Google’s growth strategy of product development. Innovation leads to new or improved versions of software, consumer electronics, and online services that can strengthen and increase revenue streams and grow the business.

For example, this growth strategy leads to new generations of Pixel smartphones that can help Google gain more hardware users despite the strong presence of Apple’s iPhones and Samsung’s Galaxy devices.

Also, product development leads to new versions of mobile apps and cloud-based office productivity software (software as a service). These new versions help grow Google’s business in competing against other apps and office productivity suites, such as Microsoft’s and Apple’s.

Human resource support for innovative thinking in this intensive growth strategy is developed with the help of the organizational culture (work culture) of Google (Alphabet).

Decisions in this growth strategy prioritize product development that matches IT, online services, and consumer electronics market trends and the related external factors identified in the PESTEL/PESTLE analysis of Google (Alphabet).

For product development as a growth strategy, Google’s generic strategy of differentiation requires distinguishing product specifications. Differentiation optimizes the competitive advantages and success potential of the company’s IT, consumer electronics, and services.

Market Development (Minor). Google (Alphabet) uses market development as a minor intensive growth strategy. In market development, the company’s objective is to attract customers in new market segments through new uses of its current IT and consumer electronics.

For example, this growth strategy may include offering Google’s cloud computing services as new tools for specific industrial application programmers, in addition to the current uses of the services.

Similarly, Google’s market development strategy may include offering current Pixel smartphones as tools for the Internet of Things (IoT) for operations management purposes in specific industrial settings.

Google’s generic competitive strategies of cost leadership and differentiation support the competitive advantages of current products and marketing activity for the effective implementation of market development.

Diversification (Minor). Diversification is used as a minor intensive growth strategy in Google’s (Alphabet’s) business. Based on the Ansoff Matrix, the objective of diversification is to achieve growth through new product lines or product families, or new business operations.

For example, Google’s 2022 acquisition of Raxium was a diversification move to gain the latter’s microLED technology operations. This acquisition added to Google’s augmented reality capabilities.

Any move to diversify the business affects the organizational structure (company structure) of Google (Alphabet). New product lines or acquisitions require changes in the company’s corporate structure to ensure their seamless integration into existing IT and service operations.

This growth strategy of diversification is supported through Google’s generic strategy of cost leadership, which ensures cost-effectiveness for competitive advantage in acquiring or establishing new businesses.

Key Points on Google’s (Alphabet’s) Generic Strategies & Growth Strategies

Google’s generic competitive strategy of cost leadership ensures cost-effective operations involving economies of scale and high efficiencies. The generic strategy of differentiation leads to competitive advantages through the distinguishing features of the company’s IT products.

On the other hand, the intensive growth strategies of market penetration, product development, market development, and diversification maintain or strengthen Google’s competitive position and market share, especially in online advertising and other online services.

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